SHIPPING & RETURNS

SHIPPING

For in stock products, our lead time is currently 3-4 business days to ship.
Anything available on backorder may take up to 4 weeks to ship.
We ship from our shop in East Texas.
Estimated shipping times are carrier and location dependent and are only estimates given by the carrier. This estimate does not include processing lead time. Red Dirt USA cannot guarantee carrier delivery time or performance. Carriers may experience delays or slow service that Red Dirt USA has no control over.

RETURNS

Red Dirt USA LLC offers a 30-day return, refund, and exchange policy.

Returns, refunds, and exchanges may take up to 3-5 business days, not including transit times.

It is recommended that you return merchandise with a carrier that offers tracking numbers and full value insurance on the parcels. Red Dirt USA LLC will not be responsible for any packages that are lost while being shipped to us.

Items that are unused and in the original sealed packaging can be returned. The return must include accessories and manuals that were shipped with the product. Triggers must be unmarred and unmodified.

If the packaging has been opened AND damaged, the product can be returned subject to a 15% restocking fee. The return must include ALL accessories and manuals that were shipped with the product.

Shipping charges and/or shipping costs are not subject to refunds (unless error by Red Dirt USA).